Add To Cart Procedure Rules
Store Hours: (96th st store) : Mon-Fri: 10 a.m. to 6 p.m //Sat 10-5 p.m // Sun: 12 to 5 p.m.
Annex Hours: Mon-Fri 12-6 p.m // Sat 10-5 p.m - Sun 12-5 p.m.
**Note, any indication that shipping is an option is an error on the site. If the words "FREE SHIPPING" are displayed, disregard. Likewise, if asked for a shipping address, disregard.
All purchases must be picked up from the store within 48 hours. Additional fees will be charged for late pickup.
Items merely added to cart without completion of a sale are not visible to other shoppers or store personnel and, thus, may be sold to another shopper. Items in your order are not assured until payment has been made. At any time up to payment, someone else can purchase. Only payment guarantees an item as “SOLD.”
We accept VISA, Master Card, and Discover. Our consignors may also pay with their store credit. In-store purchases may be made also with cash. Consignors may sign over their consignor check, as well, towards their in-store purchases.
AFTER HOURS ORDERING for ITEMS SCHEDULED TO MARK DOWN TOMORROW:
Ordering is 24/7. The key to ordering an item scheduled to mark down tomorrow is to submit the order just after midnight on the day an item marks down. The order date will then exactly match the markdown date, and the price will exactly match the reduced price. History has proven that marked down items often have competing buyers who come into the store as soon as we open. This presents a competing-buyer situation, so it is possible that other people are watching for markdowns on the same item as you.
If you leave an item in your cart after midnight on the day an item is supposed to markdown, your cart won’t reflect the updated price. To fix this go here.
Items bought before a price markdown will not have their sale price adjusted for a markdown after the sale has been completed.
THINGS TO KNOW BEFORE YOU COMPLETE YOUR PURCHASE:
Purchased items must be removed from the store within 48 hours of purchase. A $10 fee will be charged per item, per day for items not picked up within 48 hours. Please bring help and transit materials when picking up large items.
ALL SALES FINAL. NO REFUNDS, EXCHANGES, OR ADJUSTMENTS.
Purchasing items online carries the following contingencies and cautions, as photos and descriptions may not accurately depict: (1) color, finish, or wood/metal tone; (2) condition, details, smell, and texture; and (3) exact measurements. It is always advised that the customer purchase the item in person, or, at least after seeing and testing the item and its measurements in person. The same holds true for large pieces’ measurements and whether you will be able to fit the item in your space or along the pathways within your home that lead to the space.
WE DO NOT SHIP. We advise that you contact a 3rd-party, reputable service if you are unable to personally pick up your purchases. If you arrange your own shipping of purchased items, the 48-hour pickup rule stands, and, you must provide us with appropriate documentation as to who is authorized to pick up the items on your behalf. You also release us from all liability.